We understand that honesty and trust is the most important part of doing business on the internet.  Sweet 16 Jewelry guarantees that all items purchased are profesionally packaged and shipped within 24 hours of recieving an order.  (exception for Sundays and Holidays)  We also guarantee the arrival of your gifts in perfect condition.  If you are not 100% satisfied with your purchase, simply return it within 30 days for a full refund.   You have my word of honor.  If you have any questions, please call me, I would love to hear from you and I will be very happy to answer any of your questions.   Some products cannot be shipped to international destinations so please submit a message to us from the Contact Us page if you would like to discuss international ordering options.